FUN PUBLICATIONS, INC. ONLINE
PRIVACY POLICY
WELCOME
This Fun Publications, Inc. web site brings you the latest information
about the world of collecting and provides a great resource for collectors
of all ages. If you are a parent or guardian and are interested in knowing
more about Fun Publications, Inc’s policy regarding the online collection
of information from children, we recommend reviewing the Note To Parents
below.
Fun Publications respects the privacy rights of its online visitors and
is committed to providing you with a secure online environment. We have
adopted an Online Privacy Policy ("Privacy Policy") that guides
how we collect, store and use the information you provide us online.
If you have any questions, complaints, or comments regarding our privacy
statement or policies, please contact the Privacy Policy Administrator
at customer
support . Please note, however, that this Privacy Policy applies only
to sites operated by Fun Publications, and not to Web sites operated by
other companies or organizations to which we link. When you link to any
other sites from a Fun Publications Web site, this policy no longer applies
and Fun Publications does not control the activities of those sites. In
addition, this Privacy Policy applies only to the information that Fun
Publications collects online, not offline.
Memberships are non-refundable due
to free product promotions and discounted items.
Order Terms and Conditions
All orders are subject to a 25% cancellation or return fee. If you cancel
or return an order, you will receive your refund less 25%. Returns are
not accepted after 30 days. We also have a Firm Order Policy. This means
that we do not order, hold, or place aside any quantities of products
until we receive payment with your order (we do bill your credit card
right away to make sure that it is valid). All orders are processed on
a first come, first served basis. We cannot guarantee a C10 box. We do
not warrant the respective manufacturer¹s work, but they do. Orders paid
for by check, please allow an additional 21 days for your check to clear
for items in stock. Partial case packs of Accessory Cards or Basic Figures
cannot be returned. SALES ARE FINAL.
For pre-order items: Expect delivery in 6-12 weeks after the deadline
dates. All pre-order items will ship as soon as the manufacturer delivers
the products to us.
Please note that the billing on your credit card statement will be under
the name Fun Publications, Inc. (our company name).
If you have selected a Transformers Club membership, any memberships received
before the 16th of the month will start with the next month's issue. For
example: if you sign up by Jan. 16th you will sart with the Feb. issue.
If you signed up after Jan. 16th until Feb. 16th you would start with
the March issue.
What information does Fun Publications collect?
Fun Publications wants to give you the most exciting Internet experience
possible. To help us figure out what you like and don't like about our
sites, we may ask for your opinion from time to time. Fun Publications
may request and/or collect information from you on a voluntary basis when
you: (1) register with us; (2) shop at any of our online stores; (3) participate
in contests, events or promotions; (4) send questions or comments via
e-mail to Fun Publications customer
support ; (5) fill out online surveys. The requested information may
include personal information such as your name, e-mail address, telephone
number, and home address. In addition, we may request demographic information
such as your age, the gender and birthdates of children in your household,
and toy and game ownership and preferences.
If you are under the age of 13, you will need your parent or guardian's
consent before you can provide any personal information to us for purposes
of registration and other online activities. Kids, if you are ever unsure
about anything you are seeing on this site, ask your parent or guardian
for help. See Note To Parents below for more information.
* Registration
If you wish to register with one of our sites, you may be asked to supply
personal information such as your full name and e-mail address, mailing
address and demographic information such as your birthdate, gender, the
birthdates and genders of children in your household and information on
products you own or are of interest to you. With your permission, Fun
Publications uses such information to periodically contact you with product
information news, special offers and relevant announcements.
* Online Store
Visitors purchasing goods and services through our online store will need
to provide a valid credit card number and expiration date, in addition
to name, mailing address, phone number and e-mail address.
* Promotions
To participate in some of our promotions, you may be asked to provide
an e-mail address or screen name, so that we can let you know if you won
a prize. Please do not use your real name for these promotions. For other
Fun Publications promotions, we may request your name and home address
in order to send you products or information by regular mail.
* E-mail
By allowing you to send e-mail to us, we are not attempting to collect
any personal information about you. We will only use personal information
(such as name, mailing address and e-mail address) contained in your e-mail
to respond to your specific inquiry or comments in the e-mail. Although
we may retain your e-mail for a period of time, we will not use any personal
information contained in your e-mail for any purpose other than responding
to your specific inquiry or comments.
By allowing you to send postcards or pages to friends, we are not attempting
to collect any personal information about you or the person you are e-mailing.
We will use the personal information supplied (such as name and e-mail
address) only to send the postcard or page as you request and allow the
recipient to respond to you.
* Online Surveys
In order to improve the user experience at our Web sites, we may employ
online surveys for visitors to volunteer anonymous demographic information
about themselves and provide us feedback about why they visit our sites
and what we can do to make them better. Information collected through
these surveys is anonymous; we cannot identify who is submitting the information
or tie it to other personally identifiable information a user may have
provided us through another means.
Whatever the activity may be, we will only collect information to the
extent deemed reasonably necessary to fulfill your requests and our legitimate
business objectives. If you do not want to submit personal information
when requested, you will not be able to access certain areas on our site.
However, you do not need to provide personal information to Fun Publications
in order to use our Web sites.
Who is collecting my information and how will it
be used?
Fun Publications collects the personal information you provide on our
sites. We will use the information you submit to our Web sites to send
you advertising or promotional materials, including information about
new products, contests, features and enhancements, special offers and
other events of interest. We also use your personal information for our
internal marketing and demographic studies, so we can constantly improve
the products and services we provide you and can better meet your needs.
The demographic information (e.g., age and gender) you provide us is collected
by Fun Publications and will not be disclosed in any form to a third party.
With whom does Fun Publications share my personal
information?
From time to time, Fun Publications may employ and share its customers'
personal information with entities who use it solely to provide support
for the internal operations of the Fun Publications website (e.g., online
product fulfillment, online registration and email services, or technical
support). These entities will not use your personal information for any
other purpose, and have agreed to maintain the confidentiality, security,
and integrity of the personal information they obtain from us.
We may disclose personal information in the good faith belief that we
are required to do so by law, including but not limited to disclosure
to law enforcement or other government officials in connection with an
investigation of fraud, intellectual property infringements, or other
activity that is illegal or may expose you or us to legal liability.
Fun Publications does not sell, rent, or otherwise disclose personal information
collected from and about its users (including children under 13) to third
parties. However, in the event of a merger, acquisition, reorganization,
bankruptcy, or other similar event, Fun Publication’s customer information
may be transferred to Fun Publications' successor or assign, if permitted
by and done in accordance with applicable law.
Cookies and IP Addresses
Fun Publications uses "cookies" to enhance your experience at
our Web sites. Cookies are pieces of information that we place on your
computer to help us accurately understand how many consumers are visiting
a particular site, how often they visit that site, what content they are
most interested in, and how they prefer to shop for our products. For
example, a cookie will allow us to remember certain things based on your
Internet Protocol or "IP" address (an IP address is the string
of numbers that identifies each sender or receiver of information that
is sent across the Internet), such as the time and duration of your visits,
how you navigated through our content and where you exited a particular
site. This lets us know how many people are coming to individual sites,
how frequently, and how they are using the sites, allowing us to make
updates to content and improve navigation as appropriate. We cannot tell
who you are or where you are. Fun Publications will never use cookies
to retrieve information from your computer that Fun Publications did not
originally send in a cookie.
Linking to third party sites
To provide relevant information not found on our Web sites and to facilitate
online shopping, Fun Publications may provide links from our Web sites
to third party Web sites. Fun Publications will notify users when they
are leaving a Fun Publications site and we encourage our users to read
third party sites' privacy policies before submitting personal information.
To provide users with the ability to comparison shop and purchase online,
Fun Publications has affiliate relationships with some of our retail affiliates.
We may use cookies to track shopping behavior on our sites and on our
retail affiliates' sites. No personally identifiable information is tied
to this shopping behavior. Tracking this behavior helps us better understand
user preferences and plan product listings with our affiliates.
We use third-party advertising companies to serve ads when you visit our
website. These companies may use information (not including your name,
address, email address, or telephone number) about your visits to this
and other websites in order to provide advertisements about goods and
services of interest to you. If you would like more information about
this practice and to know your choices about not having this information
used, go to http://www.google.com/privacy_ads.html.
Opt-out
You will only receive emails from us if you are a registered user. If
you do not want Fun Publications to send you e-mail or regular mail about
our products and/or services, you can opt-out at the time of registration,
at the time of information collection or by changing your preferences
in your user profile.
Safeguarding your personal information
Fun Publications will only collect personal information to the extent
deemed reasonably necessary to serve our legitimate business purposes,
and we will take appropriate steps to ensure the security and integrity
of any information you provide to us. Any information provided to us is
housed in a secure datacenter, which can only be accessed via Secure ID
by Fun Publications’ personnel or registered contractors.
Review, update and removal of personal information
If you have registered with our site, you may at any time review, cancel
and/or update the contact information we have for you or inform us that
you want us to remove your information from our database by contacting
us at customer
support . Please be sure to include in your message the name of the
site at which you registered, your name and zip code and the e-mail address
you used to register so that we can verify your request.
Questions and Complaints
Any questions or complaints about Fun Publications or this privacy statement
can be addressed by contacting us at customer
support . We reserve the right to change this statement at any time,
so visit this page from time to time to check for changes. For additional
information about our Web site, please see our Terms and Conditions of
Use.
Thanks. Have fun!
NOTE TO PARENTS
Fun Publications has developed its Web sites to be an enjoyable experience
for children (and adults) of all ages. Fun Publications recognizes that
some younger children may not understand some of the information contained
on the Web site or how the site operates. That is the purpose of the Privacy
Statement. Please discuss this statement with your children so that they
will better understand how to use the site and the information they may
be asked to provide. Fun Publications strongly believes that providing
its visitors with accurate and adequate notice about the Web site will
lead to informed choices and decisions about how to use the site, as well
as protect its users' privacy. If you have any questions or comments about
our policy, please contact us using the Contact Information provided below.
For all other issues, please contact Customer Service.
KIDS OF ALL AGES
Our site is designed for collectors of all ages. Fun Publications doesn't
knowingly solicit or collect information from children who are under 13.
To order from any of our online stores, you must have a valid credit card.
This information is checked via AVS to ensure that the information given
matches the cardholder’s information. We also post a prominent warning
that tells children 13 and younger to seek assistance from a parent or
guardian before making a purchase at Fun Publications’ web sites.
Fun Publications Contact Information
Fun Publications, Inc.
Attention: Customer Service
225 Cattle Baron Parc Dr
Fort Worth, TX 76108
817-448-9863
customer
support
Disclosure of Children's Personal Information
Fun Publications does not disclose any personal information to third parties.
Parental Access
A parent who has already given Fun Publications permission to collect
and use his or her child's personal information can, at any time, do the
following: (1) review, correct, or have deleted the child's personal information;
and/or, (2) discontinue further collection and use of the child's personal
information. To do so, please contact us at customer
support and be sure to include your child's name and email address,
your name and email address, and the name of the site at which your child
is registered. We will be happy to honor your request. |